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Password reconognition

  • 1 (رد واحد)
  • 1 has this problem
  • 11 views
  • آخر ردّ كتبه david

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I have recently tried to set up my thunderbird account on a new laptop. At first it worked and recognized the account and password, but now it's saying the password is incorrect? and I cannot log into my account at all.

I checked the saved passwords through my old laptop and it's definitely the correct password so I don't understand why it doesn't work. I then decided to see if changing the password through the old laptop would reset everything, but now none of my laptops are recogonizing the password, and I now can't access my work emails through either laptop!

Can someone please help me with this? Why won't it recogonize the password that i've just set up for the account?

Thanks Heather

I have recently tried to set up my thunderbird account on a new laptop. At first it worked and recognized the account and password, but now it's saying the password is incorrect? and I cannot log into my account at all. I checked the saved passwords through my old laptop and it's definitely the correct password so I don't understand why it doesn't work. I then decided to see if changing the password through the old laptop would reset everything, but now none of my laptops are recogonizing the password, and I now can't access my work emails through either laptop! Can someone please help me with this? Why won't it recogonize the password that i've just set up for the account? Thanks Heather

All Replies (1)

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You didn't tell us what your email provider is. Some require unique passwords for different PCs.