This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Exporting Thunderbird address book results in zip file of Profile that won't open

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Stans

bakdc
bakdc
more options

I'm trying to export my Thunderbird Address Book so I can import into my Gmail account. I'm following proper directions - I click on my Personal Address book, go to tools and select export. The Export window that opens says "Export accounts, messages, address books, and settings to a ZIP file," with a note that my "current profile is larger than 2GB, we suggest you back it up yourself."

When I export and it creates a zip file (after a lengthy wait), the Zip is called Thunderbird_profile_backup, and it's 24gb. When I try to open it, I get an error that says Windows can't open the folder because the file is "invalid."

I then tried manually copying the profile files (as suggested), and looking up that the address book is the abook.mab file, I don't think that's what I can import into gmail.

What am I doing wrong, if anything?

Thanks!

I'm trying to export my Thunderbird Address Book so I can import into my Gmail account. I'm following proper directions - I click on my Personal Address book, go to tools and select export. The Export window that opens says "Export accounts, messages, address books, and settings to a ZIP file," with a note that my "current profile is larger than 2GB, we suggest you back it up yourself." When I export and it creates a zip file (after a lengthy wait), the Zip is called Thunderbird_profile_backup, and it's 24gb. When I try to open it, I get an error that says Windows can't open the folder because the file is "invalid." I then tried manually copying the profile files (as suggested), and looking up that the address book is the abook.mab file, I don't think that's what I can import into gmail. What am I doing wrong, if anything? Thanks!

All Replies (1)

Stans
Stans
more options

Right-click your Personal addressbook and select Export.