This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Migration of appdata missing folders and file

  • 6 ردود
  • 0 have this problem
  • 1 view
  • آخر ردّ كتبه admin442

more options

Some of the folders/file displayed in Tbird in Local folders do not have a corresponding file in the appdata/thunderbird/profile as in the attached images that show and example - Blackberry and Bluetooth appear in Tbird (tbird 1.jpg) but not in the profile tbird 2.jpg) . so I cannot transfer those folders and emails to another pc.

Some of the folders/file displayed in Tbird in Local folders do not have a corresponding file in the appdata/thunderbird/profile as in the attached images that show and example - Blackberry and Bluetooth appear in Tbird (tbird 1.jpg) but not in the profile tbird 2.jpg) . so I cannot transfer those folders and emails to another pc.
Attached screenshots

الحل المُختار

Many thanks, once I found the path that cracked it

Read this answer in context 👍 0

All Replies (6)

more options

That second image is of just folders. Can you do a screenshot of all content, not just folders?

more options

This is a screenshot of the expanded Applications folder - emails.sbd/business/applications. none of the subfolders show any further files

more options

From what you show, the folders do not exist.

more options

Yes its a mystery. As you can see from the Thunderbird image on the left, there are emails in the system somewhere but they do not seem to appear in the profiles in the right hand image. I need to do a complete search of the pc but am not sure what to look for. In this example would i search on the term "bluetooth tracking.*" or. msf or .sbd and if i can locate them would they register if i copied them to the profile folder?

more options

You might want to check to see if windows is set to show hidden or system files. That would explain them not showing.

Also right clicking the folder in Thunderbird and selecting properties will give you the path to the file starting with the internal Thunderbird URI of mailbox:///

more options

الحل المُختار

Many thanks, once I found the path that cracked it