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code from Ryanair will not work on Firefox even though it is the correct code as I copy and paste it.

  • 3 ردود
  • 0 have this problem
  • 9 views
  • آخر ردّ كتبه cor-el

francis
francis
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I cannot access my ryanair account. They send me codes to access but the message says every time it is the wrong code. Ryanair says the code works on chrome browser. Why cannot it work on Firefox whixh I have beenusing for years

I cannot access my ryanair account. They send me codes to access but the message says every time it is the wrong code. Ryanair says the code works on chrome browser. Why cannot it work on Firefox whixh I have beenusing for years

All Replies (3)

Dropa
Dropa
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This is confusing. How is this a firefox issue since that isn't part of firefox. You gave very little info how to replicate or screenshot errors for anyone to understand what is going on here.

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi Francis

If you are making multiple attempts to access that website it may be the case that codes that are coming through are overtaking each other.

Please can you try going through the process just once (one username, password, access code) and see what happens.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to enter the code manually instead of pasting from an email.