This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

SSA.GOV not accessible

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه jonnyride

positraction
positraction
more options

I have to use Safari to access ssa.gov. I cannot access my account using Firefox. The computer is a Mac operating under Ventura 13.1. The Firefox version is 108.0.1 and the Safari version is 16.2. The problem is ongoing. Willard Jaques [email removed from public] [removed phone# from public]



/edit: edited personal info and moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS.

I have to use Safari to access ssa.gov. I cannot access my account using Firefox. The computer is a Mac operating under Ventura 13.1. The Firefox version is 108.0.1 and the Safari version is 16.2. The problem is ongoing. Willard Jaques [email removed from public] [removed phone# from public] /edit: edited personal info and moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have <b>macOS</b>.

Modified by James

All Replies (2)

jonnyride
jonnyride
more options

I have the same issue on W10 with Firefox 110.0 (and a few versions before this). Edge works fine on same computer. See the image for what ssa.gov returns with correct credentials submitted. Same with tracking protection on or off.

jonnyride
jonnyride
more options

Update; can access ssa.gov if use FF in private browsing window. This is not useful though, as lose history, etc.