This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FireFox Internet Browser

  • 1 (رد واحد)
  • 0 have this problem
  • 1 view
  • آخر ردّ كتبه Dropa

Daniel Garrido
Daniel Garrido
more options

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks.

You'll know it has been breached because I have only used on password since I began using FireFox. As of January 9th, 2023 it has been changed to something new.

How can this "primary password" be removed or reset?

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks. You'll know it has been breached because I have only used on password since I began using FireFox. As of January 9th, 2023 it has been changed to something new. How can this "primary password" be removed or reset?

All Replies (1)

Dropa
Dropa
more options

I think your confusing primary password with your email account server. They are two different things here. If you can't get to your email that was used for your Primary login there nothing anyone on here that can do about that. You need to talk to your email provider for your security login issue.