This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unreadable text

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

metritype1
metritype1
more options

Several websites (not sure it's website-related) are displaying some (or a lot) of unreadable text. If I copy the text and then paste it into a page in a text program, it all reads fine. What could be causing this, and how do I fix it? (Screen shot is attached.)

I am not ultra-technical so please make response clear.

Web page for attached image: https://www.forestrydistributing.com/razor-pro-herbicide-nufarm

Several websites (not sure it's website-related) are displaying some (or a lot) of unreadable text. If I copy the text and then paste it into a page in a text program, it all reads fine. What could be causing this, and how do I fix it? (Screen shot is attached.) I am not ultra-technical so please make response clear. Web page for attached image: https://www.forestrydistributing.com/razor-pro-herbicide-nufarm
Attached screenshots

Modified by metritype1

All Replies (2)

Dropa
Dropa
more options

You have to also provide the URL of the problem site so others can verify what or where the problem is.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is usually caused by a problem with a specific font and you need to identify this font and fix this. You can check in Font Book for font issues like corrupted and duplicate fonts.

You can right-click and select "Inspect" to open the built-in Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.

Note that you shouldn't disable "Allow pages to choose their own fonts, instead of your selections above" as this will cause issues with iconic fonts used by webpages to display small icons (you may see text labels instead of icons).