Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Browser won't work

  • 1 (رد واحد)
  • 0 have this problem
  • 2 views
  • آخر ردّ كتبه cor-el

more options

I have used Firefox for years, but the latest update won't work, and now I'm having to do this through Safari. After an hour of doing all of the usual things, I'm at a loss...

I have used Firefox for years, but the latest update won't work, and now I'm having to do this through Safari. After an hour of doing all of the usual things, I'm at a loss...

All Replies (1)

more options

Did you try to reboot ?

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Mac: hold down the Options key while starting Firefox
  • Windows: hold down the Shift key while starting Firefox