Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get Archiving with Gmail to work according to Mozilla article

  • 1 (رد واحد)
  • 0 have this problem
  • 2 views
  • آخر ردّ كتبه Paul

more options

Supposedly, according to this article: https://support.mozilla.org/en-US/kb/thunderbird-and-gmail#w_archiving-messages , I should be able to set Archiving to simply "All Mail" so that it matches Gmail's way of archiving (ie, just has zero labels). However, that option doesn't show up for me. I can't even force it by selecting 'All Mail' as an IMAP folder as its not listed as being available to subscribe to. I've checked my Gmail settings on the web and IMAP is enabled and there isn't anything further to set. I'd like "Archive" to work like Archive in Gmail. And not that i'm entirely considering it, why can't I subscribe to "All Mail" if I wanted (so i could theoretically search all mail locally, etc). I've attached a screenshot of what Mozilla says I should set Archive to, but I simply can't find "All Mail".

Supposedly, according to this article: https://support.mozilla.org/en-US/kb/thunderbird-and-gmail#w_archiving-messages , I should be able to set Archiving to simply "All Mail" so that it matches Gmail's way of archiving (ie, just has zero labels). However, that option doesn't show up for me. I can't even force it by selecting 'All Mail' as an IMAP folder as its not listed as being available to subscribe to. I've checked my Gmail settings on the web and IMAP is enabled and there isn't anything further to set. I'd like "Archive" to work like Archive in Gmail. And not that i'm entirely considering it, why can't I subscribe to "All Mail" if I wanted (so i could theoretically search all mail locally, etc). I've attached a screenshot of what Mozilla says I should set Archive to, but I simply can't find "All Mail".
Attached screenshots

الحل المُختار

Nevermind, I think I solved it. I removed my account entirely (which I had already done once and re-added), but this time, I removed the OAuth password so it wouldn't sync yet, and set my IMAP directory to "[Gmail]". I'm not sure if that specifically fixed it or maybe simply forcing re-authentication fixed it, but not only does All Mail not show up as default (as is apparently expected), the folder pane looks a bit nicer without an extra hierarchy of "[Gmail]" as a folder with subfolders. Everything kind of just looks similar to Gmail's experience.

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

Nevermind, I think I solved it. I removed my account entirely (which I had already done once and re-added), but this time, I removed the OAuth password so it wouldn't sync yet, and set my IMAP directory to "[Gmail]". I'm not sure if that specifically fixed it or maybe simply forcing re-authentication fixed it, but not only does All Mail not show up as default (as is apparently expected), the folder pane looks a bit nicer without an extra hierarchy of "[Gmail]" as a folder with subfolders. Everything kind of just looks similar to Gmail's experience.