This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost all subfolders when updating to 112.0b1

  • 4 ردود
  • 0 have this problem
  • 1 view
  • آخر ردّ كتبه Matt

more options

I lost all of my subfolders when updating to TB version 112.0b1 today. I have read a ton of articles and none seemed offer a solution (or least not a solution that worked or I could understand). It appears these missing folders are in the following folder: (C) > Users > AppData > Roaming > Thunderbird > Profiles > 3lqu3vu8.default > Mail > mail.comcast.net > Sent.sbd > Storage Folders.sbd > Inbox Storage.sbd The names and size of the subfolders seem to be a perfect match for what is missing. How can get this folders (or the information in these folders) back into the Inbox? Any help will be greatly appreciated.

I lost all of my subfolders when updating to TB version 112.0b1 today. I have read a ton of articles and none seemed offer a solution (or least not a solution that worked or I could understand). It appears these missing folders are in the following folder: (C) > Users > AppData > Roaming > Thunderbird > Profiles > 3lqu3vu8.default > Mail > mail.comcast.net > Sent.sbd > Storage Folders.sbd > Inbox Storage.sbd The names and size of the subfolders seem to be a perfect match for what is missing. How can get this folders (or the information in these folders) back into the Inbox? Any help will be greatly appreciated.

All Replies (4)

more options

TB version 112.0b1 is a beta version, while the 3lqu3vu8.default profile folder seems to have been in use by a stable release version of Thunderbird. Please see https://support.mozilla.org/en-US/kb/thunderbird-beta and carefully read and understand what it contains before you proceed any further.

more options

Thank you for the information. I will read the article and report back.

more options

It looks like I have been using the beta versions for quite some time. So, I don't see how I can revert back to an earlier, stable version. Any other ideas?

more options