This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

one of my sent emails is now showing in TB 102.10.1 (64 bit) as plain text rather than HTML

  • 1 (رد واحد)
  • 0 have this problem
  • 10 views
  • آخر ردّ كتبه david

bhague
bhague
more options

I have tried checking View>Message Body as> which is showing as Original HTML. Changing this makes no difference, whether Simple HTML or Plain Text.

I tried Repair text encoding as a long shot, but no difference.

The same message, viewed in Outlook, shows the HTML format OK.

Not sure how to fix this

The message details show as below, if this is helpful?

It appears to be limited to this one email.

I have tried checking View>Message Body as> which is showing as Original HTML. Changing this makes no difference, whether Simple HTML or Plain Text. I tried Repair text encoding as a long shot, but no difference. The same message, viewed in Outlook, shows the HTML format OK. Not sure how to fix this The message details show as below, if this is helpful? It appears to be limited to this one email.
Attached screenshots

All Replies (1)

david
david
  • Top 10 Contributor
more options

The screenshot you posted indicates a plain text message.