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Cleared cache and cookies, now have loading issues.

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  • آخر ردّ كتبه cor-el

mithhuanion
mithhuanion
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Several login pages don't load correctly, completely or at all since the last update. Binance homepage doesn't load the login menu (see attachment), direct url page just shows white screen. I also had some issues with logins on my health insurance site, downloading pdf's, everything just being incredibly slow, pages getting stuck, no loading icons. I cleared my cache and cookies, and it seems the problems got worse. I'm running a VPN, turning it off didn't fix these problems. Everything works fine in Brave. I tried troubleshooting mode, but once that was started up I didn't know what to do.

Several login pages don't load correctly, completely or at all since the last update. Binance homepage doesn't load the login menu (see attachment), direct url page just shows white screen. I also had some issues with logins on my health insurance site, downloading pdf's, everything just being incredibly slow, pages getting stuck, no loading icons. I cleared my cache and cookies, and it seems the problems got worse. I'm running a VPN, turning it off didn't fix these problems. Everything works fine in Brave. I tried troubleshooting mode, but once that was started up I didn't know what to do.
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The Binance appears to be quite sensitive to the width of the Firefox window and sometimes items get hidden. What happens if you make the screen smaller and wider ?

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window