This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

arlo pro 3 cannot see feed on firefox

  • 3 ردود
  • 0 have this problem
  • 23 views
  • آخر ردّ كتبه Nullzip

Nullzip
Nullzip
more options

I have Arlo security cameras installed at my house. I have tried numerous "fixes" from the web but no one seems to know why Firefox and google chrome cannot play feeds from the Arlo pro 3 and 4. Arlo pro does show the feed but not the others. I refuse to install Microsoft edge but supposedly there is an app you can download to fix this issue. I need to see my camera feeds in my preferred browser Firefox.

I have Arlo security cameras installed at my house. I have tried numerous "fixes" from the web but no one seems to know why Firefox and google chrome cannot play feeds from the Arlo pro 3 and 4. Arlo pro does show the feed but not the others. I refuse to install Microsoft edge but supposedly there is an app you can download to fix this issue. I need to see my camera feeds in my preferred browser Firefox.
Attached screenshots

All Replies (3)

Dropa
Dropa
more options

You need to contact their support to verify it's not because might be that Firefox browser login isn't support for their software.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If I do a Google search then the problem seems to be 2K/4K HEVC videos that isn't supported by Firefox. Normal 1080 HD videos should play without a problem.

  • 1332136 - (HEVC) H.265/HEVC Streaming not working [RESOLVED WONTFIX]

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Modified by cor-el

Nullzip
Nullzip صاحب السؤال
more options

so apparently, from what i have gathered here, Firefox neither cares about their patrons or doesn't give a dang about their customers security issues. I thought Firefox was better then this. If I wanted that kind of rude, idiotic service I would still be running that shit software bing. I EXPECT them to treat their customers like shit. but firfox? guess I need to find a new browser firefox is = to chrome = to edge = to shit!!!!