This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

two step authentication

  • 1 (رد واحد)
  • 1 has this problem
  • 17 views
  • آخر ردّ كتبه cor-el

more options

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the QR code I need in order to do that as I already have an authenticator setup.

Please let me know how to go about setting up the 2nd application.

Thanks

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the QR code I need in order to do that as I already have an authenticator setup. Please let me know how to go about setting up the 2nd application. Thanks

All Replies (1)

more options

You will have to disable and re-enable 2FA to get the QR code and use that to setup both authenticator apps. Note that you can also backup/save the otpauth:// link provided by the QR code. Some apps may provide a way to backup the codes or transfer the code to another device if you get a new device or still have an old device (Google Authenticator can do this).