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Lost all my files, contracts, message rules, accounts....Happens everytime I donate

  • 2 (ردّان اثنان)
  • 0 have this problem
  • 9 views
  • آخر ردّ كتبه Wayne Mery

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Why after I donate, thunderbird loses all my files, contracts, message rules, accounts....Happens everytime I donate....losing motivation here. The "fix" is not easy to find either....what gives? Please don't update me anymore.....

This is the third time I have had to fix this. Please help.

Why after I donate, thunderbird loses all my files, contracts, message rules, accounts....Happens everytime I donate....losing motivation here. The "fix" is not easy to find either....what gives? Please don't update me anymore..... This is the third time I have had to fix this. Please help.

All Replies (2)

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Please don't give me a list of articles on how to fix this, what I need is a How To list of steps. BTW I am using Red Hat 8 Linux.

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Does it also happen with Firefox? (Because Thunderbird and Firefox use the same update process)

Did you install Thunderbird from the thunderbird.net website ? Or through your linux distro?