This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Change email address

  • 1 (رد واحد)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه cor-el

ec6
ec6
more options

I tried to change the email address, but it wants me to add another one, then make that the primary. The problem is the original one DOES NOT WORK. I cannot get email to that address. How can I change my account's email address to the new one without having to access the old one that doesn't accept new emails? Emailing me when someone answers the thread won't help because, once again, that email doesn't work. I'll check this from time to time.

I tried to change the email address, but it wants me to add another one, then make that the primary. The problem is the original one DOES NOT WORK. I cannot get email to that address. How can I change my account's email address to the new one without having to access the old one that doesn't accept new emails? Emailing me when someone answers the thread won't help because, once again, that email doesn't work. I'll check this from time to time.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Unfortunately, if you can't access the primary email address then your only option is to create a new Firefox Account with an email address you can confirm.