This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

password no longer works after trying to set up thunderbird through chrome and the Firefox app

  • 2 (ردّان اثنان)
  • 0 have this problem
  • 3 views
  • آخر ردّ كتبه mary114

mary114
mary114
more options

bold text I wanted to access my work thunderbird emails on my Iphone, so I installed Firefox and also tried to get firefox through chrome. I couldn't figure out how to get the emails through firefox but changed/created used my work email addresses in firefox with a new passwords. Now those passwords don't work on my Thunderbird app on my laptop and the old password which was remembered in the Thunderbird program wont work!!! Help! I have no work tech person.

'''bold text''' I wanted to access my work thunderbird emails on my Iphone, so I installed Firefox and also tried to get firefox through chrome. I couldn't figure out how to get the emails through firefox but changed/created used my work email addresses in firefox with a new passwords. Now those passwords don't work on my Thunderbird app on my laptop and the old password which was remembered in the Thunderbird program wont work!!! Help! I have no work tech person.

الحل المُختار

David, Thanks for your reply. I turned the problem over to someone else and they resolved it. Have a great day.

Read this answer in context 👍 0

All Replies (2)

david
david
  • Top 10 Contributor
more options

Let's first clarify the situation. You were using Firefox to access your email account via the web login? Some email providers (such as Gmail) do not allow the same passwords on PCs as on websites. If you changed the online password and have such an account, you may need to get a fresh password for PC. Please share more information.

mary114
mary114 صاحب السؤال
more options

الحل المُختار

David, Thanks for your reply. I turned the problem over to someone else and they resolved it. Have a great day.