This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Move messages to folders breaks after one or two moves

  • 1 (رد واحد)
  • 0 have this problem
  • 1 view
  • آخر ردّ كتبه david

alan204
alan204
more options

For quite a long time I have had trouble moving messages from the INBOX or SENT to my local folders. It seems random. I can select 100 messages and move them. Then do another set of messages, then upon trying another set to move nothing happens. The only fix, which works every time, is to close Thunderbird, restart, then do the move. If I do multiple moves again, the problem recurs. I compact my folders every month or so. This has happened for many many versions of Thunderbird. I am currently using 102.13.0 (64-bit) thanks Alan

For quite a long time I have had trouble moving messages from the INBOX or SENT to my local folders. It seems random. I can select 100 messages and move them. Then do another set of messages, then upon trying another set to move nothing happens. The only fix, which works every time, is to close Thunderbird, restart, then do the move. If I do multiple moves again, the problem recurs. I compact my folders every month or so. This has happened for many many versions of Thunderbird. I am currently using 102.13.0 (64-bit) thanks Alan

All Replies (1)

david
david
  • Top 10 Contributor
more options

You might try checking synchronization&storage to confirm the folders can be used offline. then, click file>offline>download and then, while offline, copy from the IMAP folder to the local folder.