Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

version 116

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

Philly Boy
Philly Boy
more options

With the new 116, I have lost all of my add ons, I cannot get into gmail, other sites ask for captcha with no captcha in sight. I keep getting a message that google thinks i am a robot

With the new 116, I have lost all of my add ons, I cannot get into gmail, other sites ask for captcha with no captcha in sight. I keep getting a message that google thinks i am a robot

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Greeben

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have the AdBlocker Ultimate extension extension then this could be a problem with this extension as there have been several reports about it not working properly.