Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

EMAIL STOLEN

  • 1 (رد واحد)
  • 0 have this problem
  • 18 views
  • آخر ردّ كتبه Paul

stevehawksley
stevehawksley
more options

Hello - My email, stevehawksley@charter.net was stolen and whatever I do to make any changes sends an email to this address which I can no longer access, but alerts the criminal about my attempts to make any changes. Can you please delete this account or change the email address to steve1hawksley@gmail.com? Thank you, Steve Hawksley

PS... PLEASE do not email my old email address of stevehawksley@charter.net

Hello - My email, stevehawksley@charter.net was stolen and whatever I do to make any changes sends an email to this address which I can no longer access, but alerts the criminal about my attempts to make any changes. Can you please delete this account or change the email address to steve1hawksley@gmail.com? Thank you, Steve Hawksley PS... PLEASE do not email my old email address of stevehawksley@charter.net

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Steve

Changing your email address will lead to a confirmation email being sent to the existing (old) email account. If you no longer have control or visibility of this, it is probably best to set up a new Firefox Account with a new email address.