This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I disable an email account?

  • 5 ردود
  • 2 have this problem
  • 17 views
  • آخر ردّ كتبه david

more options

A new version of Thunderbird got installed on my system now and I keep getting messages from defunct accounts indicating there is something wrong with my password or it can't locate the server. In all cases I have unchecked the boxes in server settings, including "Check for new messages at startup" and "Get new message every __ minutes". Unfortunately it still seems to want to log into the servers and I can't find a way to disable that behavior. I have kept the mail account because I didn't want to lose the emails. I still refer back to them at times. I've been using T-bird for a long time and have 8 or 10 of these accounts. Please tell me how to convince the system to stop trying to access these accounts.

Thanks, Jim.

A new version of Thunderbird got installed on my system now and I keep getting messages from defunct accounts indicating there is something wrong with my password or it can't locate the server. In all cases I have unchecked the boxes in server settings, including "Check for new messages at startup" and "Get new message every __ minutes". Unfortunately it still seems to want to log into the servers and I can't find a way to disable that behavior. I have kept the mail account because I didn't want to lose the emails. I still refer back to them at times. I've been using T-bird for a long time and have 8 or 10 of these accounts. Please tell me how to convince the system to stop trying to access these accounts. Thanks, Jim.
Attached screenshots

All Replies (5)

more options

Are these POP accounts? If so, try COPYing the message folders to Local Storage. Once there, you can safely remove the accounts,

more options

Actually most are imap but some are pop. I was trying to avoid that solution since it used to work but something changed. I was hoping I could flip a switch and get the previous behavior restored.

more options

I am surprised that you can access messages on an IMAP account that is defunct, since that requires that you have access to the online server and that isn't generally allowed for old accounts. I don't think we understand your situation yet. What behavior were you trying to restore?

more options

Imap keeps copies of email locally. I think that's a configuration parameter but it's been 30+ years since I had any in-depth knowledge of the working of Imap. The behavior that I'd like back is to ignore any servers where I unchecked the boxes that would cause T-bird to attempt to download messages. I suspect that they are not attempting to download but are attempting to contact the server for some reason. Before apparently if they didn't need to download anything, they didn't try to communicate with the server. That's my guess anyway 'cause I didn't get those pesky messages every time I checked for new messages. See the image attachment of my original post for the pesky messages. By the way, while your suggestion of just simply moving the messages to Local Folders seems doable, Some of these accounts have multiple sub folders and if T-bird has a way to do a bulk move of folders, I haven't found it. So duplicating all those subfolders and then transferring the messages one subfolder at a time would be quite tedious. Thanks, Jim

more options

Well, you could exit TB, and in windows file explorer, locate the account in profile folder in the imapmail\<accountname> folder and COPY the entries from there to the Mail\local folders folder. restart TB and see all are accessible. Then you could delete those old accounts.