This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can receive but not send emails

  • 1 (رد واحد)
  • 0 have this problem
  • 1 view
  • آخر ردّ كتبه sfhowes

sharonsimmons
sharonsimmons
more options

Get this error message when I try to send an email:

"Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out. Try again."

Spectrum blames Thunderbird. How can this be fixed??

Get this error message when I try to send an email: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out. Try again." Spectrum blames Thunderbird. How can this be fixed??

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

What is your antivirus? They are often the cause of timeouts on sending. If it's not Windows Security, and something like AVG/Avast, disable the Mail Shield or exclude the profile folder from AV scanning.