This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Getting error message when trying to open some web sites.

  • 1 (رد واحد)
  • 0 have this problem
  • 10 views
  • آخر ردّ كتبه cor-el

Kenneth Huhn
Kenneth Huhn
more options

When I try to open Facebook, NJ.Com and Shopmyexchange.com I get the error message "Secure Connection Failed An error occurred during a connection to www.facebook.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR". I have tried the instructions on your support page but that didn't help. I can get into other web pages with no problem and can get into the 3 web sites using another browser.

When I try to open Facebook, NJ.Com and Shopmyexchange.com I get the error message "Secure Connection Failed An error occurred during a connection to www.facebook.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR". I have tried the instructions on your support page but that didn't help. I can get into other web pages with no problem and can get into the 3 web sites using another browser.
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable DNS over HTTPS.

Do you use a Proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

See also: