This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

downloading thunderbird installer file

  • 1 (رد واحد)
  • 0 have this problem
  • 3 views
  • آخر ردّ كتبه Matt

more options

I am unable to download thunderbird installer file from www.thunderbird.net. I still get an error message that Windows 11 can't read the source file.

I am unable to download thunderbird installer file from www.thunderbird.net. I still get an error message that Windows 11 can't read the source file.
Attached screenshots

All Replies (1)

more options

Try this https://support.mozilla.org/en-US/kb/rebuilding-global-database to answer what is in the images.

As for the actual words, you probably have an an over active firewall or antivirus product installed. But why are you trying to download it? I appear to be already installed. Reinstalling is almost guaranteed not to fix anything. It is about the last thing anyone in this forum would recommend for most issues related to getting mail or sending mail. It can work for operating system integration issues. But not for mail issues on existing accounts. The settings for which are totally unaffected by reinstalling.