This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Gmail over Thunderbird

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Brendan Owen

Brendan Owen
Brendan Owen
more options

Unable to connect gmail account to Thunderbird. The configuration worked up until recently, and then suddenly emails would not go out or come in. I tried to re-add the account to Thunderbird, and now the account won't add itself successfully.

Unable to connect gmail account to Thunderbird. The configuration worked up until recently, and then suddenly emails would not go out or come in. I tried to re-add the account to Thunderbird, and now the account won't add itself successfully.

الحل المُختار

Found out the problem. The google account associated with the email must have the authenticator set up/enabled before trying to connect the gmail account to Thunderbird to get it to prompt you to even use the authenticator. Once it's set up, a window should open to set up the connection and everything proceeds smoothly. But without setting it up ahead of time, there's nothing to prompt the user that doing that is required.

Read this answer in context 👍 0

All Replies (1)

Brendan Owen
Brendan Owen صاحب السؤال
more options

الحل المُختار

Found out the problem. The google account associated with the email must have the authenticator set up/enabled before trying to connect the gmail account to Thunderbird to get it to prompt you to even use the authenticator. Once it's set up, a window should open to set up the connection and everything proceeds smoothly. But without setting it up ahead of time, there's nothing to prompt the user that doing that is required.