This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

bookmarks

Jakub Gmurkowski
Jakub Gmurkowski
more options

Hello, after I installed Firefox ESR, all my bookmarks disappeared. Is there any chance to get them back, as well as my browser extensions? I would like to go back to the state before the installation of ESR.

Hello, after I installed Firefox ESR, all my bookmarks disappeared. Is there any chance to get them back, as well as my browser extensions? I would like to go back to the state before the installation of ESR.

All Replies (2)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

I guess another profile has been added during the installation of ESR. Enter about:profiles in the address bar and choose a different profile.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

What version of Firefox were you running before? If it was a higher numbered version, and Sync did not copy over the relevant data, you may need to copy/paste some files manually. If there was a large difference between the previous version number and the ESR, some of the file may no longer be compatible with the ESR.

See: Recovering important data from an old profile