We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My mailbox split in two after updating. How can I reintegrate?

  • 3 ردود
  • 0 have this problem
  • آخر ردّ كتبه david

more options

When I updated to the latest Thunderbird, two of my emails accounts and subfolders were fine. One, my earthlink account, "split" in two. My inbox, drafts, junk, and a few other folders are ABOVE the Earthlink account header, and my specific Earthlink subfolders are below it.

Is there any way to put my account back together? Thanks. (See screen shot)

When I updated to the latest Thunderbird, two of my emails accounts and subfolders were fine. One, my earthlink account, "split" in two. My inbox, drafts, junk, and a few other folders are ABOVE the Earthlink account header, and my specific Earthlink subfolders are below it. Is there any way to put my account back together? Thanks. (See screen shot)
Attached screenshots

All Replies (3)

more options

The unified folders area only accounts for folders that exist in accounts and have the same name, such as Sent. The folders that appear below, under the account name, are folders whose names are unique to that account. If you invoke the "All Folders" option, you will see all folders together.

Helpful?

more options

Got it! Thank you so much, David.  :)

Helpful?

more options

You are very welcome.

Helpful?

اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.