Unable to import profile in TB128.0.1esr
Win10 64-bit TB 128.0.1esr
Attempting to import profile from previous 128.0.1esr version, Tools -> Import... . - Import profile from path (/.../Roaming/Thunderbird/Profiles) fails with "Import failed unexpectedly, more information may be available in the Error Console." -Import profile from zip file (/.../Thunderbird_profile_backup.zip) fails with "Import failed unexpectedly, more information may be available in the Error Console."
Where is the Error Console?
I have tried doing this for the last couple of days with no success. Is there any way to import all data from another Thunderbird installation? This used to work in previous installations.
All Replies (2)
slipbits said
Where is the Error Console?
Ctrl+Shift+J will get you there, or use the menu. ☰> Tools < developer tools > and click in the console tab in the windows that opens.
Note the Ctrl+Shift+J opens only the console part.
Thanks @Matt
I tried to import from a Profile Folder and from a zip file running TB as an administrator. All attempts failed with the same message as I posted. The output from the Error Console is given below. The first posting is when I attempted to import from a Profile Folder, the zip is when I tried to import everything from a zip file, the zip address book/calendar is when I attempted to import only the address book and calendar from a zip file.
One of the things that is puzzling is that during a Profile Folder import, the output messages indicates an attempt to import from a zip file.
I don't know how to proceed. Is this an error on my part?
========= profile input =========
Uncaught (in promise) NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIZipReader.open]
_extractZipFile chrome://messenger/content/aboutImport.js:657 startImport chrome://messenger/content/aboutImport.js:702 onclick about:import#app:1
aboutImport.js:657
startImport chrome://messenger/content/aboutImport.js:705 AsyncFunctionThrow self-hosted:808 (Async: async) onclick about:import#app:1
========= zip file input =========
aboutImport.js:657
startImport chrome://messenger/content/aboutImport.js:705 AsyncFunctionThrow self-hosted:808 (Async: async) onclick about:import#app:1
NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite AddrBookManager.sys.mjs:281
getDirectory resource:///modules/AddrBookManager.sys.mjs:281 _importAddressBookDatabase resource:///modules/ThunderbirdProfileImporter.sys.mjs:936 _copyAddressBookDatabases resource:///modules/ThunderbirdProfileImporter.sys.mjs:918 _importAddressBooks resource:///modules/ThunderbirdProfileImporter.sys.mjs:860 startImport resource:///modules/ThunderbirdProfileImporter.sys.mjs:123 InterpretGeneratorResume self-hosted:1417 AsyncFunctionNext self-hosted:804 (Async: async) startImport chrome://messenger/content/aboutImport.js:715 InterpretGeneratorResume self-hosted:1417 AsyncFunctionNext self-hosted:804 (Async: async) onclick about:import#app:1
Uncaught (in promise) NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite
getDirectory resource:///modules/AddrBookManager.sys.mjs:281 _importAddressBookDatabase resource:///modules/ThunderbirdProfileImporter.sys.mjs:936 _copyAddressBookDatabases resource:///modules/ThunderbirdProfileImporter.sys.mjs:918 _importAddressBooks resource:///modules/ThunderbirdProfileImporter.sys.mjs:860 startImport resource:///modules/ThunderbirdProfileImporter.sys.mjs:123 startImport chrome://messenger/content/aboutImport.js:715 onclick about:import#app:1
AddrBookManager.sys.mjs:281
startImport chrome://messenger/content/aboutImport.js:722 AsyncFunctionThrow self-hosted:808 (Async: async) onclick about:import#app:1
========= zip file input / address book/calendar =========
NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite AddrBookManager.sys.mjs:281
getDirectory resource:///modules/AddrBookManager.sys.mjs:281 _importAddressBookDatabase resource:///modules/ThunderbirdProfileImporter.sys.mjs:936 _copyAddressBookDatabases resource:///modules/ThunderbirdProfileImporter.sys.mjs:918 _importAddressBooks resource:///modules/ThunderbirdProfileImporter.sys.mjs:860 startImport resource:///modules/ThunderbirdProfileImporter.sys.mjs:123 InterpretGeneratorResume self-hosted:1417 AsyncFunctionNext self-hosted:804 (Async: async) startImport chrome://messenger/content/aboutImport.js:715 InterpretGeneratorResume self-hosted:1417 AsyncFunctionNext self-hosted:804 (Async: async) onclick about:import#app:1
Uncaught (in promise) NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite
getDirectory resource:///modules/AddrBookManager.sys.mjs:281 _importAddressBookDatabase resource:///modules/ThunderbirdProfileImporter.sys.mjs:936 _copyAddressBookDatabases resource:///modules/ThunderbirdProfileImporter.sys.mjs:918 _importAddressBooks resource:///modules/ThunderbirdProfileImporter.sys.mjs:860 startImport resource:///modules/ThunderbirdProfileImporter.sys.mjs:123 startImport chrome://messenger/content/aboutImport.js:715 onclick about:import#app:1
AddrBookManager.sys.mjs:281
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.