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Syncing on a new pc

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I had to buy a new pc because my old one died suddenly and after logging into my firefox account on the new one it won't sync my old data from my account so I can't access my bookmarks. Everything shows up one my phone and sync is turned off on it. I can't find a way to export the bookmarks from the phone and I'm afraid to turn sync back on because I'm worried it will just erase all of my data to match the new pc. How can I export the data from my phone or ensure that sync won't delete it all?

I had to buy a new pc because my old one died suddenly and after logging into my firefox account on the new one it won't sync my old data from my account so I can't access my bookmarks. Everything shows up one my phone and sync is turned off on it. I can't find a way to export the bookmarks from the phone and I'm afraid to turn sync back on because I'm worried it will just erase all of my data to match the new pc. How can I export the data from my phone or ensure that sync won't delete it all?

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