Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Transfer to new replacement pc

  • 2 (ردّان اثنان)
  • 0 have this problem
  • آخر ردّ كتبه RonSH

RonSH
RonSH
more options

I have installed T'bird in a new replacement pc and also added my two accounts. However, I now need to include my many Local Folders using Profile Folder information from the old pc.

Should I delete all the account information I have installed in my new pc T'bird prior to installing the Profile Folder copy? Thanks Ron

I have installed T'bird in a new replacement pc and also added my two accounts. However, I now need to include my many Local Folders using Profile Folder information from the old pc. Should I delete all the account information I have installed in my new pc T'bird prior to installing the Profile Folder copy? Thanks Ron

الحل المُختار

Here are steps:

  1. on old PC, locate profile and copy the cotents of the Mail\Local Folders folder to USB stick. To locate the profile, start thunderbird, click help>troubleshootinginformation, scroll to 'profile folder' and click 'open folder', and then exit thunderbird
  2. you are now in profile and the Mail folder should be visible. click to Local Folders and copy all.
  3. on new PC, repeat the same steps to locate profile and exit TB, and copy the USB contents to Mail\Local Folders and restart TB.
Read this answer in context 👍 1

All Replies (2)

david
david
  • Top 10 Contributor
more options

الحل المُختار

Here are steps:

  1. on old PC, locate profile and copy the cotents of the Mail\Local Folders folder to USB stick. To locate the profile, start thunderbird, click help>troubleshootinginformation, scroll to 'profile folder' and click 'open folder', and then exit thunderbird
  2. you are now in profile and the Mail folder should be visible. click to Local Folders and copy all.
  3. on new PC, repeat the same steps to locate profile and exit TB, and copy the USB contents to Mail\Local Folders and restart TB.

Helpful?

RonSH
RonSH صاحب السؤال
more options

Thanks David ... that worked. I messed up a few times and then found that it was best for me to start from scratch by completely deleting Thunderbird (and other files it has)and then doing a complete reinstall. Excellent advice! Ron

Helpful?

اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.