Firefox downloaded with a virus cannot remove program from my computer.Have tried normal removing i.e control panel remove program I am a new user
Firefox has a virus attached. I download without an anti virus program in place.I now cannot remove current version of mozilla 3.6.3 from my computer. I've tried =control panel= add and remove programs nothing happens. I have all kind of problems trying to open mozilla and it constantly freezes and almost ever session displays restore session box. I would like to be able to remove this version and download again with anti-virus in place. I am new to using a computer and a lot of what I do is trial an error but I have always been able to add &remove programs. Thank you
This happened
Every time Firefox opened
== I downloaded
All Replies (3)
Help->Troubleshooting information
Copy contents of the webpage
Paste them into your reply
Help->Troubleshooting information
Find on this page this part of table
Build Configuration about:buildconfig
click "about:buildconfig" link
copy contents of this page
paste them into your next reply
(separately from contents of previous page)
If possible, give link to the web-page from which you downloaded Firefox.
Are you opening Add&Remove programs as the same user which installed Firefox?
not applicable
Modified by stabor2o
Download a programe named WinDerStat and run it, then find any item you wish to get rid of from the complete list of items on computer, its pretty easy............liamo777