This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox / internet will not connect after avast trial ends - firewall problem?! HELP!

  • 4 ردود
  • 15 have this problem
  • 10 views
  • آخر ردّ كتبه the-edmeister

AnonymousUser
AnonymousUser
more options

Firefox / internet will not connect after avast trial ends - firewall problem?! HELP!

Hi, I had avast on 30 day free trial & didnt sign up when I had to pay for the full version. Since then my internet connection is down - in both firefox & IE. I get a message 'A program or firewall is not compatible with windows vista' on boot up. Then internet will not connect.

I have tried uninstalling avast (and mcaffee) and have switched off the windows firewall - all to no avail! I have checked all other things with the connections - leads etc.

PLEASE HELP! How can I get back on the internet?!

This happened

Every time Firefox opened

== avast trail ended

Firefox / internet will not connect after avast trial ends - firewall problem?! HELP! Hi, I had avast on 30 day free trial & didnt sign up when I had to pay for the full version. Since then my internet connection is down - in both firefox & IE. I get a message 'A program or firewall is not compatible with windows vista' on boot up. Then internet will not connect. I have tried uninstalling avast (and mcaffee) and have switched off the windows firewall - all to no avail! I have checked all other things with the connections - leads etc. PLEASE HELP! How can I get back on the internet?! == This happened == Every time Firefox opened == avast trail ended

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Uninstall that trial program. Once it is gone the firewall that comes with Win7 will take over to provide firewall services.

AnonymousUser
AnonymousUser صاحب السؤال
more options

Hi,

Thanks but I have removed all trace of avast and still no connection - arraaaaaaaaaaaaaaaaaaaaaagh!

AnonymousUser
AnonymousUser صاحب السؤال
more options

help! me! please!

windows media player wont work either. Is my registry buggered? how do i reset it?! please help!

AnonymousUser
AnonymousUser صاحب السؤال
more options

when i click on to foxfire my service and internet will not come on, says they is an error in the connition