This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when saving bookmark using "choose" only 3 of 10 folders are available

  • 1 (رد واحد)
  • 5 have this problem
  • 1 view
  • آخر ردّ كتبه Wikiwide

more options

Thanks for the quick response;) Did recommendations, updated java, ran in safe, still......click on folder "unsorted bookmarks" , "bookmarks toolbar", "bookmarks menu","unsorted bookmarks" ,"choose" ,"my folder 1" and "my folder 2" then I click on "choose" and only "unsorted bookmarks" and an empty box below appears where all my folders should be.

Thanks for the quick response;) Did recommendations, updated java, ran in safe, still......click on folder "unsorted bookmarks" , "bookmarks toolbar", "bookmarks menu","unsorted bookmarks" ,"choose" ,"my folder 1" and "my folder 2" then I click on "choose" and only "unsorted bookmarks" and an empty box below appears where all my folders should be.

الحل المُختار

Go to Help->Troubleshooting information Copy contents of the page Paste them into your reply

Right now I cannot imagine what could have caused it.

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

Go to Help->Troubleshooting information Copy contents of the page Paste them into your reply

Right now I cannot imagine what could have caused it.