This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my bookmarks have been lost and none of the suggestions in the database have helped

  • 2 (ردّان اثنان)
  • 0 have this problem
  • 1 view
  • آخر ردّ كتبه zzxc

AnonymousUser
AnonymousUser
more options

using firefox 3.6.3 on mac os 10.6.3

just updated to firefox 3.6.3 and my bookmarks have been lost. i tried restoring through menu > bookmarks > restore, but there's nothing there. i also tried the other suggestions as well, but nothing has helped.

using firefox 3.6.3 on mac os 10.6.3 just updated to firefox 3.6.3 and my bookmarks have been lost. i tried restoring through menu > bookmarks > restore, but there's nothing there. i also tried the other suggestions as well, but nothing has helped.

All Replies (2)

zzxc
zzxc
more options

Did you lose other information, such as history, add-ons, or preferences? If so, you may have created a new profile folder by mistake. (see managing profiles)

AnonymousUser
AnonymousUser صاحب السؤال
more options

yes, actually, sorry i didn't notice/mention that. everything seems to have been lost. but i didn't create anything. all i did was update firefox (download and drag into applications folder)