This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not close

  • 1 (رد واحد)
  • 7 have this problem
  • 1 view
  • آخر ردّ كتبه Chris Ilias

more options

Firefox does not close: I click the "X" in the top right corner of the window, and firefox does not respond. the rest of the window is still functional (i can still use the site), but firefox will not close. I click the "X" again, and nothing - it will just blink bright orange to pale orange. I click on the pull down menus and they do not show the info

This happened

Every time Firefox opened

== All the time

Firefox does not close: I click the "X" in the top right corner of the window, and firefox does not respond. the rest of the window is still functional (i can still use the site), but firefox will not close. I click the "X" again, and nothing - it will just blink bright orange to pale orange. I click on the pull down menus and they do not show the info == This happened == Every time Firefox opened == All the time

All Replies (1)

more options

Does this happen on any page? If you go to about:blank does the same thing occur? If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Diagnose Firefox issues using Troubleshoot Mode.