i cannot get firefox to work with my internet browser firefox. unfortunatelt\y i have to use explorer if i want to see my email
i can't use firefox for getting my email. comcast is my internet provider and they can't fix the problem. i have to use explorer which works fine. i have a hp pavilion entertainment pc laptop that uses the XP operating system. i would prefer to use firefox.
This happened
Every time Firefox opened
== it's been over a year
All Replies (4)
What kind of problem do you have when you try to access your email? What do you see or not see that is different from what you expect?
You said that Comcast can't fix the problem. Have you contacted their support? What did they say was the problem?
when i go to comcast email it does not open but does on internet explorer- this worked in firefox up to two days ago- I know of nothing new that comcast has done to change this. I prefer firefox but if i can not access my email I will have to use IE or google- pls help me fix this problem.
Can't open comcast email on laptop. worked fine until a few days ago. did one one of your updates change things around?
Me too.
Seems like it was Friday sometime when this happened and now the only way to retrieve emails is to go to IE. Lame! We called comcast and they got us to remove the cache of cookies and then basically said it was a firefox problem and that we could try to "reset" it.
I have even tried updating to the latest version of firefox and same results.