This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

master password still required after using: chrome://pippki/content/resetpassword.xul

  • 1 (رد واحد)
  • 7 have this problem
  • 18 views
  • آخر ردّ كتبه cor-el

more options

I'm asked on a fairly regular basis for my master password, except I don't recall having set one up. I've completed the steps outlined in: chrome://pippki/content/resetpassword.xul. Preferences show no tick mark for master password, but I am being asked for it just the same.

I'm asked on a fairly regular basis for my master password, except I don't recall having set one up. I've completed the steps outlined in: chrome://pippki/content/resetpassword.xul. Preferences show no tick mark for master password, but I am being asked for it just the same.

All Replies (1)

more options

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete key3.db and signons.sqlite (Firefox 3.5) and all signons#.txt files (if any exist, Firefox 3.0 uses signons3.txt) in the Profile_Folder.