in some web sites and my aol emails text is missing
text in many of my aol emails does not show up when using firefox as browser also some websites. in windows explorer they appear fine. i am using windows 7 on a toshiba satalight a505 64 bit operating system
URL of affected sites
All Replies (7)
http://mmafighting.com looks fine here. Try clearing your cache and cookies.
- Open the Tools menu, then select Clear Recent History... .
- In the Time Range to clear: drop-down, select Everything.
- Click the arrow next to Details to display the list of items that can be cleared.
- Select both Cookies and Cache.
- Click Clear Now .
Can you attach a screenshot?
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (200 KB) and do not click Preview after you have attached the image.
I opened an article on the world cup from aol and no text appeared but when I right clicked and selected all the text became highlighted. not quite sure how to do a screen shot of this for you to see
when I go to the suggested site for screen shots at Wikipedia the text is largely missing only the link text items show until I right click select all then the underlying text appears.
Perhaps your color settings are different. See Website colors are wrong.
If that doesn't work, we'll need some more info about your Firefox setup. Go to Help > Troubleshooting Information, then click Copy all to Clipboard. Open a reply to this post, and go to Edit > Paste to paste the info from your Troubleshooting Information page.
Application Basics
Name Firefox
Version 3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
AVG Safe Search 9.0.0.825 false {3f963a5b-e555-4543-90e2-c3908898db71}
AVG Security Toolbar 4.002.023.004 false avg@igeared
Modified Preferences
Name
Value
browser.places.importBookmarksHTML false
browser.places.smartBookmarksVersion 2
browser.startup.homepage_override.mstone rv:1.9.2.3
extensions.lastAppVersion 3.6.3
font.size.variable.x-western 18
keyword.URL http://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=
network.cookie.prefsMigrated true
places.last_vacuum 1271818653
print.print_printer HP Photosmart C6100 series
print.printer_HP_Photosmart_C6100_series.print_bgcolor false
print.printer_HP_Photosmart_C6100_series.print_bgimages false
print.printer_HP_Photosmart_C6100_series.print_command
print.printer_HP_Photosmart_C6100_series.print_downloadfonts false
print.printer_HP_Photosmart_C6100_series.print_edge_bottom 0
print.printer_HP_Photosmart_C6100_series.print_edge_left 0
print.printer_HP_Photosmart_C6100_series.print_edge_right 0
print.printer_HP_Photosmart_C6100_series.print_edge_top 0
print.printer_HP_Photosmart_C6100_series.print_evenpages true
print.printer_HP_Photosmart_C6100_series.print_footercenter
print.printer_HP_Photosmart_C6100_series.print_footerleft &PT
print.printer_HP_Photosmart_C6100_series.print_footerright &D
print.printer_HP_Photosmart_C6100_series.print_headercenter
print.printer_HP_Photosmart_C6100_series.print_headerleft &T
print.printer_HP_Photosmart_C6100_series.print_headerright &U
print.printer_HP_Photosmart_C6100_series.print_in_color true
print.printer_HP_Photosmart_C6100_series.print_margin_bottom 0.5
print.printer_HP_Photosmart_C6100_series.print_margin_left 0.5
print.printer_HP_Photosmart_C6100_series.print_margin_right 0.5
print.printer_HP_Photosmart_C6100_series.print_margin_top 0.5
print.printer_HP_Photosmart_C6100_series.print_oddpages true
print.printer_HP_Photosmart_C6100_series.print_orientation 0
print.printer_HP_Photosmart_C6100_series.print_pagedelay 500
print.printer_HP_Photosmart_C6100_series.print_paper_data 1
print.printer_HP_Photosmart_C6100_series.print_paper_height 11.00
print.printer_HP_Photosmart_C6100_series.print_paper_size_type 0
print.printer_HP_Photosmart_C6100_series.print_paper_size_unit 0
print.printer_HP_Photosmart_C6100_series.print_paper_width 8.50
print.printer_HP_Photosmart_C6100_series.print_reversed false
print.printer_HP_Photosmart_C6100_series.print_scaling 1.00
print.printer_HP_Photosmart_C6100_series.print_shrink_to_fit true
print.printer_HP_Photosmart_C6100_series.print_to_file false
print.printer_HP_Photosmart_C6100_series.print_unwriteable_margin_bottom 0
print.printer_HP_Photosmart_C6100_series.print_unwriteable_margin_left 0
print.printer_HP_Photosmart_C6100_series.print_unwriteable_margin_right 0
print.printer_HP_Photosmart_C6100_series.print_unwriteable_margin_top 0
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 0
security.warn_viewing_mixed false
If text becomes visible if you select it then the text color is the same as the background color or the text color is transparent. Did you check the settings in Tools > Options > Content : Fonts & Colors: Colors ?
See also Website colors are wrong and Websites look wrong or appear differently than they should --- Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")