Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My firefox crashes every time I open it.

  • 1 (رد واحد)
  • 1 has this problem
  • 14 views
  • آخر ردّ كتبه Morbus

AnonymousUser
AnonymousUser
more options

I was removing another program from my computer, when that was completed I went to reopen firefox. Upon doing so, firefox will no longer open. It crashes every time I try. I have tried to uninstall and reinstall but I am unable to do that as well.

This happened

Every time Firefox opened

I tried to remove a program from my computer

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5)

I was removing another program from my computer, when that was completed I went to reopen firefox. Upon doing so, firefox will no longer open. It crashes every time I try. I have tried to uninstall and reinstall but I am unable to do that as well. == This happened == Every time Firefox opened == I tried to remove a program from my computer == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5)

All Replies (1)

Morbus
Morbus
more options

Hello Pam.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it