Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

3.6 wasupdated today and my home page comes up blank and i can't get on any site

  • 4 ردود
  • 66 have this problem
  • 1 view
  • آخر ردّ كتبه AliceWyman

AnonymousUser
AnonymousUser
more options

3.6 was updated today. i can't access my home page or any internet site

This happened

Every time Firefox opened

3.6 was updated automatically today.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; InfoPath.2; .NET4.0C)

3.6 was updated today. i can't access my home page or any internet site == This happened == Every time Firefox opened == 3.6 was updated automatically today. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; InfoPath.2; .NET4.0C)

الحل المُختار

I too did the "important upgrade" today to Firefox 3.6.6 and now only get "untitled" pages. Operational buttons (back, refresh) are grayed out. Cannot access Internet via Firefox.

I did the Help for this issue deleting Firefox as a trusted program for Norton Internet Security 2010, then clicked my icon for Firefox, and there was no change.

I also changed a setting to "no proxy," then back again with no luck.

Read this answer in context 👍 0

All Replies (4)

TXGuy
TXGuy
more options

See: http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox http://support.mozilla.com/en-US/kb/Firewalls http://support.mozilla.com/en-US/kb/Error+loading+web+sites

AnonymousUser
AnonymousUser صاحب السؤال
more options

الحل المُختار

I too did the "important upgrade" today to Firefox 3.6.6 and now only get "untitled" pages. Operational buttons (back, refresh) are grayed out. Cannot access Internet via Firefox.

I did the Help for this issue deleting Firefox as a trusted program for Norton Internet Security 2010, then clicked my icon for Firefox, and there was no change.

I also changed a setting to "no proxy," then back again with no luck.

foxonfire
foxonfire
more options

I have the same problem. Firefox 3.6.6 opens with a blank page and I can not enter any website (pages will not load or stay blank). I also started firefox in save mode but did not solve the problem (all add ons were switched off). I am running my laptop with windows starter 7.

AliceWyman
AliceWyman
  • Moderator
more options

Check the links mentioned earlier:

Modified by AliceWyman