This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have Firefox 3.6 and cannot download Quicktime Plug-In 7.6.6 to update Quicktime. Please let me know how I can do this?

  • 3 ردود
  • 134 have this problem
  • 1 view
  • آخر ردّ كتبه CrisBCT

AnonymousUser
AnonymousUser
more options

I currently have QuickTime Plug-In 7.6.3 and been asked to update the latest version of QuickTime from the Apple Website. I tried to manually load QuickTime Plug-In 7.6.6 to Firefox and it wouldn't let me do this. A .window came up on my MAC and told me that I had QuickTime X on my hard drive. I currently have a MacBook Pro and it has the Snow Leopard Operating System

I currently have QuickTime Plug-In 7.6.3 and been asked to update the latest version of QuickTime from the Apple Website. I tried to manually load QuickTime Plug-In 7.6.6 to Firefox and it wouldn't let me do this. A .window came up on my MAC and told me that I had QuickTime X on my hard drive. I currently have a MacBook Pro and it has the Snow Leopard Operating System

الحل المُختار

I have the same problem with my MacBook Pro too.

Read this answer in context 👍 0

All Replies (3)

AnonymousUser
AnonymousUser صاحب السؤال
more options

الحل المُختار

I have the same problem with my MacBook Pro too.

goldenbear
goldenbear
more options

If you're running the latest version of Snow Leopard (10.6.4 as of today), you are fine. This is a FF bug.

To be certain, double-click on your hard drive icon and go to the following folder: /Library/Internet Plug-Ins

Do a "Get Info" on the "Quicktime Plugin" and see what version is stated. Most likely, it's version 7.6.6, in which case you have the latest version.

I spent the past 10 mins trying to figure out how to report this, but I gave up. Hopefully, other people having this problem find this discussion and don't waste their time trying to fix something that isn't broken.

Edit: OK, just found Bugzilla in the "Community" section for reporting bugs. Makes no sense to me that there isn't a link in the "Support" section for this, but that's just me, I guess.

Modified by goldenbear

CrisBCT
CrisBCT
more options

I am on Snow Leopard 10.6.6 as of today, 2010/03/08, and had this problem several months ago.

I have just upgraded to FF 3.6.15, and have a very similar problem, it says I'm using QT plug-in 7.6.3 which Snow Leopard refuses to update to latest QuickTime 7.6.9.

Yet Get Info tells me I have QT version 7.6.6, just as Goldenbear reports. Which mean my QT in /Library/Internet Plug-Ins/ is NOT the latest version, it's outdated.

So I'm going to start a new thread on this problem, see: https://support.mozilla.com/en-US/questions/790555