This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

'google-analytics' keeps coming up and i cannot access 'big fish games'

  • 4 ردود
  • 20 have this problem
  • 7 views
  • آخر ردّ كتبه Morbus

more options

I am trying to access the bigfish games website but am unable to get in as 'google-analytics' keeps coming up. There is initial success but then it goes to a blank screen and says it is waiting for 'google-analytics'

URL of affected sites

http://bigfishgames.com

I am trying to access the bigfish games website but am unable to get in as 'google-analytics' keeps coming up. There is initial success but then it goes to a blank screen and says it is waiting for 'google-analytics' == URL of affected sites == http://bigfishgames.com

All Replies (4)

more options

Hello Karen.

Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.

As for your issue, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

more options
i have the most recent version of firefox and im having this same problem, i have no add ons so whats happening? like when im going on omgpop
more options

Kevin, I find it very hard to believe that you have no add-ons. Not even Flash? Mind you, it's unlikely that Flash is causing this (I don't think it is), but there may be other plugins that are. Please follow my instructions and report back the results.

more options

i am haveing the same problem tryed disableing addons but no look then i tryed disableing java script in options and it works

but some stuff not showing as it should was fine till i updated to firefox 368 my wife as same problem we are on windows7