Firefox unable to connect...Firefox can't establish a connection to the server at www.facebook.com.
Unable to connect
Firefox can't establish a connection to the server at www.facebook.com
* The site could be temporarily unavailable or too busy. Try again in a few moments.
* If you are unable to load any pages, check your computer's network connection.
* If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
URL of affected sites
User Agent
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.1; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)
All Replies (14)
i have the same problem can any help me with this please!!!!! :-(
@chrisy25
Try opening Facebook on IE or Opera or Safari. Is the site opening on these browsers ??
Modified
If your problem exits only on Firefox - Firefox cannot load websites but other programs can
If you problem exists on All browsers - No programs can load websites
https://support.mozilla.com/en-US/kb/No%20programs%20can%20load%20websites
Check and tell if its working.
noo i tried already but listen to my story i found out recently that i got a virus from facebook chat ( for sum reason i got caught with it) anywayzz i scan my computer got sum viruses found moved it to the chest i scan my system with both avast antivirus and malwarebytes' anti-malware now when i type in facebook.com it is telling me
Unable to connect
Firefox can't establish a connection to the server at facebook.com.
The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
i tried clearing my cache and cookie, changed the DNS serve, checked no proxy, run my computer in safe mode , and nothing seem to work at this point i will try any thing
Cannot connect after upgrading Firefox
https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox
Check and tell if its working.
i have the latest firefox
go through the article mentioned in my previous post and perform the steps as suggested in the article
Modified
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
thankz but do you have anymore advice and it is happening in both firefox and IE8
can you tell me hoe to remove a koobface virus properly? please and thank you
Problems using Facebook in Firefox
https://support.mozilla.com/en-US/kb/Problems%20using%20Facebook%20in%20Firefox
Check and tell if its working.
Is my Firefox problem a result of Malware
https://support.mozilla.com/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware
Um i also got the facebook virus and im having the same problem as anoymous user~~~ but this problem exists in all internet explorer as well~~~ tried everything already but the problem persists..... any ideas? also, my internet seems to have slowed down alot TT.TT helpppp!!!!
@chrisy25 @NTYW See this:
http://www.ehow.com/how_4664729_remove-koobface-facebook-virus.html
Use McAfee Antivirus and Norton Antivirus as suggested at the end of this article.
Check and tell if its working.
i have the same problem to...help me plz...