This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Will not download at all

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Morbus

more options

I cannot download Firefox at all. I get a popup that asks me which program to use: with a list like Adobe Windows etc. No matter what I click it doesn't worrk.

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; AT&T CSM6.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; msn OptimizedIE8;ENUS)

I cannot download Firefox at all. I get a popup that asks me which program to use: with a list like Adobe Windows etc. No matter what I click it doesn't worrk. == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; AT&T CSM6.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; msn OptimizedIE8;ENUS)

All Replies (1)

more options

Hello Joanna.

You can get Firefox from getfirefox.com. Just click the download button and the download should start. Save the installer to your computer. When it's done downloading, go to the folder where it's saved and open it. If you have issues installing Firefox, hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Installing+Firefox