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remember passwords facility doesn't work at all

  • 1 (رد واحد)
  • 48 have this problem
  • 8 views
  • آخر ردّ كتبه Morbus

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Hi, For some reason I've had to 'clean' my computer & then install everything again. Previously there was no problem with my current 'dilemma'. For some reason/s 'remember passwords' facility doesn't work at all. I've done all suggested 'journey' from Tools to Options ('remember passwords' & 'master password' boxes are marked) to Saved Passwords where whole box is clear without any passwords of the sites I'm using for.

Hi, For some reason I've had to 'clean' my computer & then install everything again. Previously there was no problem with my current 'dilemma'. For some reason/s 'remember passwords' facility doesn't work at all. I've done all suggested 'journey' from Tools to Options ('remember passwords' & 'master password' boxes are marked) to Saved Passwords where whole box is clear without any passwords of the sites I'm using for.

All Replies (1)

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Hello.

This has been reported by a number of users already, although I have never gotten any confirmation that the solution I'm suggestion works: try reinstalling Firefox. No data will be lost, so don't worry. I believe that will fix this problem (if you've already followed all the correct procedures, as you say). Please do report back the results.