This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox update not recognized, I HAVE the latest version!

  • 2 (ردّان اثنان)
  • 41 have this problem
  • 9 views
  • آخر ردّ كتبه cor-el

IbePiglet
IbePiglet
more options

I have the latest version of Firefox (3.6.8) - not a beta version. Many sites I go to tell me that I need to update my browser, and include Firefox as an option. I have checked and rechecked, there IS no further update available! I have cleared my cache. These sites still work, but WHY am I being prompted to update? Hotmail is one of the offenders.

I have the latest version of Firefox (3.6.8) - not a beta version. Many sites I go to tell me that I need to update my browser, and include Firefox as an option. I have checked and rechecked, there IS no further update available! I have cleared my cache. These sites still work, but WHY am I being prompted to update? Hotmail is one of the offenders.

All Replies (2)

TonyE
TonyE
  • Moderator
more options

See How to reset the default user agent on Firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You need to reset the pref general.useragent.override: 

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/2.0.0.16 GVUser

Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.1 r53

Update the Flash plugin to the latest version.