This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I stop firefox from hanging when I scroll a page?

  • 2 (ردّان اثنان)
  • 5 have this problem
  • 6 views
  • آخر ردّ كتبه rblevy

more options

Firefox hangs when I open a website and start scrolling. Either the cursor arrow itself freezes or turns into the hourglass. It then releases after about a minute

Firefox hangs when I open a website and start scrolling. Either the cursor arrow itself freezes or turns into the hourglass. It then releases after about a minute

All Replies (2)

more options

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

more options

Morbus,

Thank you very much for your extensive reply. I will check out your suggestion.