Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to access internet via Firefox on XP machine after some message from McAphee, although can access via Internet Explorer. Solution?

  • 3 ردود
  • 63 have this problem
  • 1 view
  • آخر ردّ كتبه TonyE

more options

My wife noticed that she got a message from McAfee (unremembered) just before the problem started, and that a green McAfyestee search window appeared on her yahoo e-mail account shortly thereafter.

My wife noticed that she got a message from McAfee (unremembered) just before the problem started, and that a green McAfyestee search window appeared on her yahoo e-mail account shortly thereafter.

الحل المُختار

Check McAfee setting to make sure that it is not blocking Firefox. For details see either configuring McAfee Internet Security or configuring McAfee Total Protection.

Read this answer in context 👍 0

All Replies (3)

more options

الحل المُختار

Check McAfee setting to make sure that it is not blocking Firefox. For details see either configuring McAfee Internet Security or configuring McAfee Total Protection.

more options

First Solution refers to McAfee Security Center, but only item under McAfee is Mc... Virus Plus; 2nd reference is to a blank page.

more options

Check the McAfee AntiVirus plus settings, the approach should be similar to that for McAfee Internet Security to see if it has settings to block applications.

The following link from McAfee may help - http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100810

You can also try checking with McAfee support about how to unblock programs using their products - http://www.mcafee.com/us/support/