We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On Start-up ignores my settings & reverts to "just installed" status

  • 3 ردود
  • 1 has this problem
  • 12 views
  • آخر ردّ كتبه JohnYoung

JohnYoung
JohnYoung
more options

After a system crash & reboot, Firefox starts up in 'just installed' mode. I have tried changing my home page in 'Options' but this is ignored on the next Firefox re-start. I am using Firefox 3.6.9 on Windows XP Home edition with all updates installed

After a system crash & reboot, Firefox starts up in 'just installed' mode. I have tried changing my home page in 'Options' but this is ignored on the next Firefox re-start. I am using Firefox 3.6.9 on Windows XP Home edition with all updates installed

Modified by JohnYoung

All Replies (3)

JohnYoung
JohnYoung صاحب السؤال
more options

Further to above. After a Windows disk check found & deleted some corrupt files, Firefox seems to be holding my settings OK. Problem solved, I hope.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

FYI: Sounds like http://kb.mozillazine.org/Preferences_not_saved

JohnYoung
JohnYoung صاحب السؤال
more options

Thanks - that will be helpful if anything similar happens in the future. It was the preferences file that was corrupt but Firefox unhelpfully gave no indication of this - just reverted to 'newly installed' mode!