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I am trying to find the software conflict that's causing a blue screen at start-up, a problem I had with my old drive till it finally crashed.

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  • آخر ردّ كتبه cor-el

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I am running Windows XP SP3 and Earthlink Protection Control Center with the new hard drive and get the blue screen again. I am running Windows XP SP3 and Earthlink Protection Control Center with the new hard drive and get the blue screen again. Could Firefox conflict with either Windows or the Earthlink protection software? editedit

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# I am running Windows XP SP3 and Earthlink Protection Control Center with the new hard drive and get the blue screen again. I am running Windows XP SP3 and Earthlink Protection Control Center with the new hard drive and get the blue screen again. Could Firefox conflict with either Windows or the Earthlink protection software? editedit # Details BoldItalicArticle LinkExternal LinkNumbered ListBulleted List

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Firefox can't cause a BSOD. Only software that runs at kernel level can cause such errors. Security software (anti-virus, firewall) that runs as a service and kernel drivers for devices like display and mouse can cause such issues.